Important - please read!
You are allowed to renew 1 license for each
computer that you want to continue to use the bot on.
renewal license is valid for one additional year from the date of
comes with support and free upgrades for one additional year as well. After
another full year you will be required to again purchase a license extension in order to
continue on using the software (most likely we will still be offering
some kind of discounted deal on license extensions at that time).
We need 2 pieces of information from you in order
to complete your transaction. You will be taken to a short form to
complete by clicking return to merchant after your purchase goes through.
If you do not get taken to that form you will need to email us directly
with this information. The information that we need is:
1. Proof of original
purchase. This is critical and exceptions will not be made. The
easiest way to do this will be to simply reply to the original license
delivery email we sent you. However we are willing to trace your
purchase if you can provide us the details: The original date of
purchase, method used to purchase, a transaction number, and the email
2. Your computer ID number. This can be found in
two places: On the bot menu option, by
clicking Holdem and then Get Computer ID; or at the
of the last session log that the
bot automatically generates for each playing session. It is probably
best to copy your computer ID from the session log and paste it into the
email that you will be sending us, in order to avoid typos.
If for some reason you are not taken
to the form after your purchase completes, email us from our
contact page with your new transaction number, computer ID, and
proof of original purchase.
License files are generated manually, so they are not an instant
We will email your renewal license within 24 hours if you followed these
Please note that all licenses will be delivered during European daylight
Thank you for your order.